Privacy Policy
Last updated: October 07, 2026
Privacy Policy
Last Updated: 7 October 2026
Welcome to AstroTamal.com, operated under the trade name GANESH KRIPA ASTRO CONSULTANCY.
We respect your privacy and are committed to protecting the personal information that you provide while using our website, creating an account, booking an astrology consultation, or making an online payment.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how it is protected, and your rights regarding your personal information.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Business Information
Trade Name: GANESH KRIPA ASTRO CONSULTANCY
Proprietor: Moumita Chakraborty
Trade Registration No.: 248
Trade Registration Date: 19 February 2024
Business Activity: Astrologer, Gem Stone Business, Astrology
Website: astrotamal.com
Phone: +91 83920 59201
Email: ganesha4astro@gmail.com
Business Address:
Krishnachandra Pur,
Bongaon, North 24-Parganas,
West Bengal – 743251, India.
2. Information We Collect
When you use our website or services, we may collect information that you voluntarily provide.
Personal Information
- Full name
- Mobile number
- Email address
- Address or location information
- Date of birth
- Time of birth
- Place of birth
- Information provided during an astrology consultation
- Questions or information voluntarily submitted by you
Customer Account Information
If you create an account, we may collect:
- Name
- Email address
- Mobile number
- Login credentials
- Booking history
- Consultation history
- Account-related information
Passwords are securely hashed and are not stored as plain-text passwords.
3. Consultation Booking Information
When you book an astrology consultation through our website, we may collect:
- Consultation type
- Preferred consultation date
- Preferred consultation time
- Customer name
- Phone number
- Email address
- Astrology-related information
- Booking reference number
- Appointment status
- Payment status
This information is used to process and provide the consultation service requested by you.
4. Payment Information
Our website provides online payment facilities for consultation bookings.
Online payments may be processed through Razorpay, a third-party payment gateway.
When you choose to make a payment, certain payment information may be processed directly by Razorpay through its secure payment infrastructure.
We do not store:
- Full debit or credit card numbers
- CVV
- UPI PIN
- Net banking passwords
- Card PIN
- Other payment authentication credentials
We may receive and retain transaction-related information such as:
- Razorpay payment or order ID
- Transaction or reference ID
- Payment status
- Payment amount
- Payment method or type
- Date and time of payment
This information is required to verify payments, confirm bookings, maintain transaction records, provide customer support, and handle refunds or payment-related disputes where applicable.
5. How We Use Your Information
We may use the information collected from you for the following purposes:
- To create and manage customer accounts
- To process consultation bookings
- To confirm appointments
- To provide astrology consultation services
- To process and verify payments
- To send booking confirmations
- To send payment-related notifications
- To send appointment reminders
- To communicate regarding rescheduling or cancellation
- To provide customer support
- To maintain booking and transaction records
- To prevent fraud and unauthorized activity
- To improve our website and services
- To comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without appropriate notice or consent where required.
6. Astrology and Consultation Information
Astrology consultations may require information such as your date of birth, time of birth, place of birth, personal circumstances, or questions relating to your life.
Information voluntarily provided for a consultation will be used for the purpose of providing the requested astrology-related service and managing your consultation.
We take reasonable steps to limit access to such information to authorized persons who require it for providing or managing the service.
7. Communication
We may contact you through:
- Telephone
- Website notifications
Communication may relate to:
- Booking confirmation
- Payment confirmation
- Appointment details
- Appointment reminders
- Rescheduling
- Cancellation
- Payment failure
- Customer support
- Other service-related matters
These communications are necessary for managing your requested services.
8. Cookies
Our website may use cookies and similar technologies to:
- Maintain login sessions
- Keep the website secure
- Remember user preferences
- Support booking and account functionality
- Improve website performance
- Understand general website usage
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. Third-Party Services
We may use trusted third-party service providers to support our website and services.
These may include:
- Razorpay – payment processing
- Hosting and infrastructure providers
- Email delivery providers
- Communication providers
- Security and technical service providers
Third-party providers may process information according to their own applicable terms and privacy policies.
We do not sell or rent your personal information to third parties.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
Security measures may include:
- Secure HTTPS connections
- Password hashing
- Authentication controls
- Access restrictions
- Secure server infrastructure
- Payment processing through authorized payment service providers
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Data Retention
We may retain your personal information for as long as reasonably necessary for:
- Providing our services
- Maintaining customer accounts
- Maintaining consultation and booking history
- Maintaining payment and transaction records
- Customer support
- Fraud prevention
- Resolving disputes
- Legal, accounting, tax, or regulatory requirements
When information is no longer required, it may be deleted or anonymized where reasonably appropriate and legally permitted.
12. Sharing of Information
We do not sell, rent, or commercially trade your personal information.
Information may be shared where reasonably necessary with:
- Razorpay and other authorized payment service providers
- Hosting and infrastructure providers
- Email and communication service providers
- Authorized personnel involved in providing the requested service
- Government authorities where required by applicable law
- Legal or professional advisers where legally necessary
Only information reasonably necessary for the relevant purpose will be shared.
13. Account Security
If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials.
Please do not share your password with another person.
If you believe that your account has been accessed without authorization, please contact us immediately.
14. Payment Security
Payments made through our website are processed using secure payment infrastructure provided by our payment gateway partner.
We will never ask you to provide your UPI PIN, Card PIN, CVV, Net Banking password, or payment authentication password through email, WhatsApp, or telephone.
Payment credentials should only be entered within the secure payment interface provided during the payment process.
15. Children's Privacy
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes prohibited by applicable law.
If a parent or legal guardian believes that personal information of a child has been submitted to us without appropriate authorization, they may contact us.
16. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
17. Your Privacy Rights
Subject to applicable law, you may contact us to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion where legally permitted
- Ask how your information is being used
- Request assistance regarding your account
- Raise a privacy-related concern
Requests can be submitted using the contact details provided below.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised Last Updated date.
19. Contact Us
For any privacy-related questions, complaints, requests, or concerns, please contact:
GANESH KRIPA ASTRO CONSULTANCY
Proprietor: Moumita Chakraborty
Phone: +91 83920 59201
Email: ganesha4astro@gmail.com
Website: astrotamal.com
Business Address:
Krishnachandra Pur,
Bongaon, North 24-Parganas,
West Bengal – 743251, India.
We will make reasonable efforts to review and respond to privacy-related requests within an appropriate timeframe.